Last updated: March 2026
By creating an account, subscribing to a plan, or accessing the Structera platform ("Service"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or other legal entity ("Organization"), you represent that you have the authority to bind that Organization to these Terms, and "you" and "your" refer to that Organization.
If you do not agree to these Terms, do not create an account or use the Service.
"Organization" means the legal entity identified by the company name on your account and associated billing information. An Organization does not include affiliates, subsidiaries, partners, subcontractors, or any other entity not directly named on the account.
"Authorized User" means an individual employee of the Organization who is assigned a user seat under the Customer's subscription plan. Pro and Growth plans include one (1) Authorized User. Enterprise plans include up to five (5) named Authorized Users.
"Proprietary Data" means the compiled, scored, enriched, and aggregated dataset provided through the Service, including but not limited to opportunity scores, tier rankings, building opportunity scores, owner accessibility scores, flat roof probability assessments, lifecycle classifications, outreach strategies, and all other derived intelligence.
"Exported Data" means any data downloaded, copied, or extracted from the Service through CSV export, clipboard copy, or any other means.
Structera provides commercial property intelligence data and scoring tools to help commercial roofing contractors identify business opportunities. The Service includes property data, proprietary opportunity scoring, interactive mapping, owner intelligence, alert features, and related tools as described on our pricing page. Features vary by subscription plan.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account credentials may only be used by Authorized Users within your Organization. Sharing credentials with individuals outside your Organization, or exceeding the number of Authorized Users permitted by your plan, constitutes a material breach of these Terms.
You must notify us immediately at support@getstructera.com if you become aware of any unauthorized use of your account.
You agree to use the Service solely for the internal business purposes of your Organization. You may NOT:
(a) Bulk download, scrape, crawl, or systematically extract data from the Service, whether manually or through automated means, beyond the export limits of your subscription plan;
(b) Resell, redistribute, sublicense, publish, display publicly, or make available any Proprietary Data or Exported Data to any third party, whether for compensation or otherwise;
(c) Use the Service, Proprietary Data, or Exported Data to build, train, improve, or operate a competing product, service, or dataset;
(d) Use automated tools, bots, scripts, browser extensions, or any non-human means to access, query, or interact with the Service beyond normal manual browser-based usage;
(e) Share your account credentials with anyone outside your Organization, or allow access to anyone who is not an Authorized User;
(f) Attempt to reverse-engineer, decompile, disassemble, or derive the proprietary scoring algorithms, models, weights, thresholds, or methodologies used in the Service;
(g) Remove, obscure, alter, or tamper with any watermarks, tracking identifiers, metadata, or attribution embedded in Exported Data;
(h) Use the Service in any way that violates applicable federal, state, or local laws, including but not limited to laws governing data privacy, telemarketing, and commercial communications;
(i) Circumvent, disable, or interfere with any rate limiting, access controls, export restrictions, or other security features of the Service.
You acknowledge that the Proprietary Data, including the compiled and scored dataset, scoring methodology, and intelligence layers, constitutes confidential information and trade secrets of Structera. You agree to:
(a) Treat all Proprietary Data as confidential;
(b) Not disclose the Proprietary Data to any third party;
(c) Use at least the same degree of care to protect the Proprietary Data as you use to protect your own confidential information, but in no event less than reasonable care;
(d) Limit access to the Proprietary Data to Authorized Users who have a need to access it for the permitted purposes described in these Terms.
This confidentiality obligation survives the termination or expiration of your subscription.
Structera retains all right, title, and interest in and to the Service, Proprietary Data, scoring models, algorithms, software, and all related intellectual property. While individual property records may be derived from public sources, the compiled, scored, enriched, and aggregated dataset constitutes original work product protected under applicable trade secret, copyright, and intellectual property laws.
You retain ownership of any lead lists, notes, tags, or other content you create within the Service. However, you do not acquire any ownership interest in the underlying Proprietary Data, scoring methodology, or any derivative works thereof.
Structera may use aggregated, anonymized usage data (such as feature adoption and query patterns) to improve the Service. Such aggregated data will not identify you or your Organization.
CSV export functionality is available on Growth and Enterprise plans subject to the following limits:
Growth: 25 records per download, 150 records per calendar month.
Enterprise: 500 records per download, 2,000 records per calendar month.
Pro plan subscribers do not have CSV export access.
All Exported Data contains digital watermarks uniquely linked to your account and the timestamp of export. Every export is logged, including the identity of the exporting user, the records exported, and the associated watermark.
Exported Data may be used solely for your Organization's direct sales outreach purposes (such as direct mail, phone calls, or CRM import). Redistribution, republication, or sharing of Exported Data with any third party is strictly prohibited.
Upon termination or expiration of your subscription for any reason:
(a) Your right to access the Service ceases immediately;
(b) You may continue to use Exported Data already in your possession solely for active sales opportunities that were initiated prior to termination, for a period not to exceed ninety (90) days;
(c) After the 90-day period, you must permanently delete or destroy all Exported Data in your possession, including any copies stored in CRM systems, spreadsheets, email, or other formats;
(d) Upon request, you will certify in writing that all Exported Data has been destroyed.
We monitor API usage patterns, export activity, login behavior, and access patterns to protect the integrity of our data and enforce these Terms. This monitoring includes logging of request frequency, export volume, IP addresses, user agents, and watermark tracking.
Anomalous usage patterns — including but not limited to excessive API requests, systematic page-by-page downloading, export volume approaching plan limits in unusual patterns, or access from multiple geographic locations suggesting credential sharing — may result in:
(a) Temporary rate limiting or throttling;
(b) Account suspension pending review;
(c) Termination for cause as described in Section 14.
Subscriptions are billed monthly in advance via the payment method on file. You may cancel at any time; cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.
We may update plan features and pricing with thirty (30) days written notice to the email address on your account. Continued use of the Service after the effective date of pricing changes constitutes acceptance of the new pricing.
For Enterprise plans with multi-seat access: seats are named (assigned to specific individuals) and may not be shared or rotated more frequently than once per calendar month. Adding seats beyond the plan limit requires a plan upgrade or additional seat purchase.
THE SERVICE AND ALL PROPRIETARY DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Structera does not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) property data will be accurate, complete, or current; (c) opportunity scores will accurately predict roof replacement needs or business outcomes; or (d) any particular results will be obtained from use of the Service.
Structera sources data from public county assessor records and applies proprietary analysis. Property data may contain errors, omissions, or be out of date. Opportunity scores are predictive estimates based on available data, not guarantees of roof condition or business opportunity. You are solely responsible for independently verifying property information before making business decisions, incurring expenses, or entering into contracts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRUCTERA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IN NO EVENT SHALL STRUCTERA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY DAMAGES ARISING FROM YOUR RELIANCE ON OPPORTUNITY SCORES OR PROPERTY DATA PROVIDED THROUGH THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
The limitations in this section apply even if Structera has been advised of the possibility of such damages. Nothing in these Terms excludes or limits liability for fraud, gross negligence, or willful misconduct by Structera.
Either party may terminate the subscription at any time. Customer may cancel through the account settings or by contacting support@getstructera.com.
Structera may suspend or terminate your access immediately and without prior notice for: (a) material breach of these Terms, including but not limited to data scraping, unauthorized redistribution, credential sharing, or reverse engineering; (b) non-payment of fees; (c) use of the Service that poses a security risk or may cause harm to Structera or other users.
Upon termination for cause by Structera, no refund of prepaid fees will be provided. Upon termination for convenience by Customer, no refund is provided for the remainder of the current billing period.
You agree to indemnify, defend, and hold harmless Structera, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law; (d) your redistribution or misuse of Proprietary Data or Exported Data; or (e) any claim by a third party resulting from your sales outreach activities conducted using data obtained from the Service.
These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Kansas City, Missouri.
Notwithstanding the foregoing, Structera may seek injunctive or equitable relief in any court of competent jurisdiction to prevent unauthorized use, disclosure, or misappropriation of Proprietary Data or trade secrets, without the requirement of posting bond.
Each party waives any right to a jury trial in connection with any dispute arising under these Terms.
Structera shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, government actions, changes in law or regulation, failure of third-party data sources (including county assessor systems), internet or telecommunications failures, cyberattacks, or labor disputes.
Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
The following sections survive the termination or expiration of these Terms: Section 2 (Definitions), Section 5 (Acceptable Use), Section 6 (Confidentiality), Section 7 (Data Ownership), Section 9 (Post-Termination Data Obligations), Section 12 (Disclaimer of Warranties), Section 13 (Limitation of Liability), Section 15 (Indemnification), Section 16 (Governing Law), and this Section 19.
These Terms, together with the Privacy Policy and any Order or invoice, constitute the entire agreement between you and Structera regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Structera's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Structera may assign these Terms without your consent in connection with a merger, acquisition, or sale of all or substantially all of its assets. You may not assign your rights under these Terms without Structera's prior written consent.
Structera may offer a free trial period of seven (7) days ("Trial") with access to the Service limited to fifty (50) property detail views. During the Trial, you are subject to the same data usage restrictions, acceptable use policies, and confidentiality obligations as paid subscribers.
The Trial does not guarantee future access to the Service or conversion to a paid plan. Structera reserves the right to modify, suspend, or discontinue the Trial offering at any time without notice.
At the end of the Trial period, your access will automatically expire unless you subscribe to a paid plan. Any Exported Data obtained during the Trial remains subject to the post-termination data obligations in Section 9.
You must be at least eighteen (18) years of age to create an account or use the Service. By creating an account, you represent and warrant that you are at least 18 years old. If we learn that a user is under 18, we will promptly terminate that account.
You are solely responsible for compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the National Do Not Call Registry, and all other applicable federal, state, and local laws governing telemarketing, commercial email, and commercial communications when using owner contact information obtained through the Service.
Structera provides property owner information sourced from public records for the purpose of facilitating legitimate business outreach. Structera does not control, direct, or supervise your outreach activities and expressly disclaims all liability for your use of contact data in connection with marketing, sales calls, direct mail, or any other communication with property owners.
If you believe that content available through the Service infringes your copyright or other intellectual property rights, you may submit a notice to our designated agent at support@getstructera.com. Your notice must include:
(a) Identification of the copyrighted work or intellectual property you claim has been infringed;
(b) Identification of the material in the Service that you claim is infringing, with sufficient detail for us to locate it;
(c) Your contact information, including name, address, telephone number, and email address;
(d) A statement that you have a good faith belief that the use of the material is not authorized by the intellectual property owner, its agent, or the law;
(e) A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the intellectual property owner or authorized to act on the owner's behalf;
(f) Your physical or electronic signature.
We will respond to valid notices in accordance with applicable law.
Property data displayed in the Service is sourced from publicly available county assessor records, tax records, and other government sources that are public by law. Structera does not collect personal consumer data about property owners beyond what appears in these public records.
If you are a property owner and wish to understand how your property data appears in the Service, or if you believe any information is inaccurate, you may contact us at support@getstructera.com for review.
Questions about these Terms may be directed to:
Structera
Kansas City, Missouri
support@getstructera.com